Digital Dental Center Pattaya
Digital Dental Center values the privacy of its customers. We have implemented this Privacy Policy to provide clear guidelines on how we protect the personal data of our customers in compliance with the Personal Data Protection Act B.E. 2562 (and any future amendments).
This Privacy Policy applies to the personal data (as defined below) of individual customers, employees, staff, representatives, shareholders, authorized persons, directors, and other individuals related to our corporate customers, including prospective, current, and former customers. The policy outlines how we collect, use, disclose, and transfer customers’ personal data to third parties or overseas recipients.
1.Personal Data Collected “Personal data” refers to information that identifies or can identify customers, which is essential for us to provide our services. We may collect personal data directly from customers or indirectly through various sources such as social media, third-party online platforms, or public sources, as well as affiliated companies, service providers, business partners, government authorities, or other third parties. The types of personal data we collect depend on the customer’s relationship with us and the services or products they require. This includes but is not limited to:
- Personal Information: Title, name, gender, age, height, weight, occupation, job position, income, workplace, education, nationality, date of birth, marital status, government-issued documents (e.g., ID card, house registration, passport, driver’s license), signatures, voice recordings, phone conversation recordings, photos, CCTV footage, and other identification details.
- Contact Information: Address, phone numbers, fax number, email address, and other electronic communication identifiers, including emergency contact details.
- Service Information: Appointment details, room, food, and additional service preferences, and customer feedback.
- Account and Financial Information: Credit/debit card information, account numbers and types, PromptPay details, assets, income, expenses, payment details, and service/product subscription information.
- Transaction Information: Product/service types, prices, quantities, order numbers, terms (if any), service history, account balances, payment history, and related transaction history.
- Technical Information: IP addresses, web beacons, logs, device IDs, device models, network and connection data, access data, SSO data, login logs, access times, page durations, cookies, login data, browsing history, browser types and versions, time zone settings, locations, browser plugin types and versions, operating systems, platforms, and other technologies used to access our services.
- Usage Information: Data about how customers use our website, platforms, products, and services.
- Marketing and Subscription Information: Registration details for seminars and marketing activities.
Sensitive personal data, such as health information and biometric data, will only be collected, used, disclosed, and transferred with explicit customer consent or as permitted by law. Sensitive data includes health records, biometric data (e.g., facial recognition, fingerprints), and other sensitive information found in identification documents (e.g., race, religion).
2.Purposes of Data Collection and Use To provide services, we must collect, use, disclose, and transfer personal data and sensitive data to third parties or overseas recipients for various purposes, including company operations, medical services, communication, legal claims, and external communications. The specific purposes are:
- Contractual Necessity: To fulfill contractual obligations with customers.
- Legal Compliance: To comply with legal obligations.
- Legitimate Interests: To pursue the legitimate interests of the company or third parties, balancing with customers’ privacy rights.
- Public Interest: For tasks carried out in the public interest or exercising official authority.
- Medical Services: To provide medical and related services as per customer agreements.
Personal data is requested only as necessary and permitted by law. If data collection, use, disclosure, or transfer cannot be performed as outlined, we may not fulfill contractual obligations or provide services.
3.Third-Party Data Disclosure We may disclose and transfer personal data to:
- Affiliates: Other entities within our corporate group for service provision, data analysis, performance reporting, risk management, and internal audits.
- Service Providers: Individuals, entities, agents, or contractors providing services on our behalf, such as IT services, research, analytics, surveys, marketing, payment processing, and administrative operations.
- Business Partners: Partners involved in service provision, product supply, or joint ventures.
- Legal Compliance: Government authorities, regulatory bodies, and others as required by law.
- Professional Advisors: Legal, accounting, and tax advisors assisting in business operations.
- Business Transfers: Potential or actual business partners, investors, shareholders, assignees, and successors in business transactions.
4.International Data Transfers We may transfer personal data to recipients in countries with different data protection standards, ensuring appropriate safeguards are in place.
5.Third-Party Links Our website may contain links to external sites. This policy does not cover data processing by external sites, which are beyond our control.
6.Data Retention Personal data is retained only as necessary for the purposes outlined and legal obligations. If no longer required, data is securely destroyed.
7.Data Protection for Minors and Incapacitated Persons We do not target or intend to collect data from minors or incapacitated persons without appropriate consent from guardians.
8.Cookies and Automated Data Collection We use cookies to analyze trends, manage websites, track user movements, and remember user settings. Users can control cookie preferences through their browsers.
9.Third-Party Data Customers providing third-party data must ensure they have authority and consent to do so and inform the third parties of this policy.
10.Customer Rights Under applicable laws, customers may have rights to access, transfer, object to, delete, restrict, correct, withdraw consent, and complain about data processing.
11.Policy Changes We may update this policy periodically. Significant changes will be communicated to customers, and ongoing consent may be requested.
For further inquiries or to exercise data rights, customers can contact:
Digital Dental Center
212/7-8 Pattaya 2nd Road, Nong Prue, Bang Lamung, Pattaya, Chonburi 20150
094-679-2939 | 038-199-367 | 038-199-368
[email protected]
Whatsapp: +66946792939
Line: @digitaldentistry
digitaldentalpattaya.com